Descrição:
We are looking for a Engagement Manager who's eager to embark on an exciting new opportunity! Apply here
About KWAN
We connect IT professionals with projects that match their skills, professional experience, and goals, then we offer a career progression program, delivered by in-house specialists - our People Experience Partners - to guide them through our journey with us.
What is this challenge about:
- Identify gaps in internal products and provide sound recommendations to resolve those gaps in our products while also deriving viable workarounds that may be implemented from the field.
- Consult on pre-sales engagements during POCs to demonstrate capabilities and provide guidance on successful implementation/roll-out strategies.
- Troubleshoot complex solutions implementations with internal Support teams, Professional Services, and customers to provide a satisfactory resolution.
- Provide advanced training, including CI/CD integrations, languages, and frameworks, APIs (REST), and other advanced, technical topics.
- Develop custom integrations on behalf of customers.
- Document in detail lessons learned, viable solutions to problems, workarounds, feature requests, defects, and other knowledge so that it may be shared with the appropriate teams.
- Work closely with R&D to do design reviews and share field experience to help shape design requirements that will alleviate challenges and problems encountered by our customers.
- Consult with enterprise customers to promote implementation strategies which will be successful, sustainable, and in line with customer goals and KPIs and which also consider the strengths and weaknesses of our existing solution(s).
Does it sound exciting? Apply now!
What we are looking for:
- +5 years of robust programming experience with different languages (scripted languages such as Python, Shell, and Go are a must, and other languages such as Java, C#, and mobile languages are a significant plus).
- Enterprise software development experience, particularly as it pertains to using SCMs, CI/CD tools, defect tracking solutions, and best practices for enterprise software development.
- Desirable experience in cloud technologies (AWS, MS Azure, or Google Cloud).
- Desirable experience on infrastructure-as-code tools (Kubernetes, Docker, Terraform, Helm).
- Good communication skills – both verbal and written; these positions are customer-facing.
- Strong technical aptitude – being able to pick up technical concepts rapidly is required.
- Application security experience is not required but is preferred (Security Champion experience is a significant plus).
- Highly motivated self-starter.
- Living in Braga (Hybrid role)
- Fluent level of English.
Do you meet most of the position requirements? Then grab this opportunity and apply now!
What we offer
- A project that matches your skills and ambitions , as well as your preferences for working policies and culture.
- A competitive salary with awesome benefits and opportunities to leverage your knowledge and network to earn additional income.
- An empowering and respectful work culture enriched with social and learning events.
- A People Experience Partner specially assigned to you - your go-to career guide, responsible for supporting your growth, facilitating training, and ensuring your work-life balance at KWAN.
- A relocation package and visa sponsorship for all our international hires.
Some Words From Our Colleagues
“At KWAN, they make sure that I feel comfortable with the client I’m working for and that what I’m doing aligns with my career aspirations.”
- Luis Caldeira, DevOps @ KWAN
Grab this opportunity, apply now!